Workshop: Making Virtual Reference A Reality

["IRC, Berlin" <IRCBerlin@xxxxxxxxx>]

The Information Resource Center of the U.S. Embassy, in cooperation with the
Förderkreis für West -Ost Informationstransfer, is pleased to invite you to
attend the following workshop:

Making Virtual Reference A Reality
Anne Lipow

Friday, March 19, 2004
10:00 -14:00


For more information, please consult
www.usembassy.de/berlin/irc/lipow

Registration is required. All participants will receive online access to
workshop readings and related materials.

Anne Lipow, director of Library Solutions Institute is an internationally
recognized expert on implementing virtual reference services. She recently
published The Virtual Reference Librarian's Handbook. At this workshop Ms.
Lipow will address some of the special challenges libraries throughout the
world are facing today. Libraries and librarians need to undergo change if
they are to remain relevant in a world in which, on the one hand,
information seekers who once relied on the library are turning to
alternatives resources; and, on the other hand, technological advances
enable library workers with lesser education to accomplish work
traditionally reserved for librarians. Ms Lipow will discuss how reference
librarians are responding to these trends by moving the desk (and
themselves) onto the Web to provide point-of-need service. She will offer
some practical ideas on how to implement virtual reference procedures.

U.S. Embassy
Public Affairs
Information Resource Center
Hardenbergstr. 22-24
10623 Berlin

phone (030) 31 107 404
fax      (030) 31 107 400
email   ircberlin@xxxxxxxxx